Returns & Reprints
Every order is custom printed to your approved design, so we don't offer cash refunds or accept returns.
Before production you approve a free 3D mockup, and you can order a physical sample ($50, refunded on your first order), so what we print matches what you signed off.
If something goes wrong
If something serious goes wrong on our side, such as a production error or damage in transit, contact us within 7 days of delivery with photos of the issue. We'll review it and, where the problem is ours, reprint and resend the affected items.
For more information about our services and rates, or if you need to report a problem with your order, call us on (855) 792-3890 (toll free), (860) 362-8820, or email us at [email protected].
Our Free Services
Free Design Support
Free Custom Box Dieline
Free US Shipping